Surface Book and Surface Pro 4 have been available for purchase for some days. However, a number of users have found a bug that is actually causing excessive battery drain and heat during sleep mode. The problem seems to be a result of a bug on Windows Hello and also a number of users are reporting that turning off the feature slows down battery drain when in standby. Therefore preventing the device from warming up. In this article, we are going to talk about How to Disable Windows Hello on Surface Book. Let’s begin!
For those who don’t know, Windows Hello is a new feature in Windows 10 that allows users to sign in to the operating system using biometric authentication. In the case of the Surface devices, which basically come equipped with an infrared camera. Users can simply use facial recognition in order to sign in to Windows 10.
The root of the problem seems to make sense because Windows Hello did not become available until Surface Book and also Surface Pro 4 went on sale. Because such reviewers could not pick up on the battery drain issue.
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