The error message ‘Your credentials did not work’ occurs whenever you fail to connect to the remote system via a Remote Desktop connection. However, the error occurs by Windows policies that protect incoming RDP connections or just your system’s username. If you are dealing with this particular error then the issue is not in the credentials but rather somewhere else. However, the error message probably appears when you are entering the accurate credential.
If you are encountering the error message after installing or downloading a fresh copy of Windows 10. Then you are not the only one who faces the same error. Lots of users depend on Remote Desktop Connections and these errors are usually depress them. Well, don’t fret you can fix the issue after reading the following guide.
Error Causes:
The following reasons are often found to be the cause of the error message:
- Username Change: Certainly, when you freshly install Windows then rename your current user account, then the issue occurs. Well, when you modify your username, it can’t get modified for the Remote Desktop Connection because of which the error message occurred.
- Windows Policy: In some situations, the error message is due to a Windows Security Policy which secures non-admin users from signing in.
Now that you know the reason for the error message. Simply follow the fixed down below to fix your problem. Please make sure you follow the given methods in the same order as mentioned.
Read More: Credentials Did Not Work In Remote Desktop
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